Principal Technical Program Manager, Industry Software
New
Z
ZillowReal estate SaaS
U.S. employees may live in any of the 50 United States, with limited exceptions.Full-TimePrincipal
Salary$182,100.00 - $290,900.00 annually
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Job Details
- Experience
- 8+ years in Technical Program Management (or equivalent), leading large-scale, multi-team, cross-org programs
- Required Skills
- MicroservicesRisk Management
Requirements
- 8+ years in Technical Program Management or equivalent, leading large-scale, multi-team, cross-organizational programs.
- Experience with portfolio-level and multi-quarter planning at a mid-size or large company.
- Significant experience with B2B SaaS products or platforms, ideally serving business customers with complex account, identity, integration, or monetization needs.
- Experience owning end-to-end delivery of complex, distributed systems or platforms.
- Technical fluency in modern architectures, including microservices, event-driven patterns, and data pipelines.
- Ability to build program structure from the ground up, including operating rhythms, governance, and metrics.
- Strong written and verbal communication, including executive-ready narratives.
- Ability to influence without authority across Product, Engineering, Design, and other partners.
- Ability to use data-driven prioritization to trade off scope, quality, cost, and schedule across multiple programs.
- Preferred: experience in identity and access, monetization and billing, enterprise integrations, real estate SaaS and lead delivery, or adjacent complex B2B platforms.
- Preferred: experience mentoring TPMs or shaping TPM best practices; familiarity with AI and collaboration tools; bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Responsibilities
- Define cross-organizational initiatives aligned with Industry Software and broader B2B priorities, translating strategy into program charters, success metrics, and multi-release plans.
- Shape program scope and sequencing with Product, Engineering, and Design leaders.
- Own programs end to end, including planning, dependency mapping, execution, launch, and post-launch follow-through.
- Drive status reviews, dependency checkpoints, and release readiness.
- Identify risks, dependencies, and bottlenecks early and drive mitigation and tradeoff decisions with leadership.
- Use data to measure program health and guide iterative improvement.
- Coordinate collaboration across Engineering, Product, Design, Data, Sales, Marketing, Customer Support, Finance, Legal, and Operations.
- Communicate program status, risks, and decisions in executive-ready narratives up to VP/SVP level.
- Partner with Principal Engineers and architects to shape technical approaches, building working knowledge of relevant systems, APIs, and data flows.
- Refine planning, risk, and reporting practices, mentor TPMs, and use AI-native tools to improve program efficiency and decision speed.
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