IT Operations & Financial Administrator
New
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Support Tech LLCIT infrastructure
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Native or bilingual proficiency (C2 level) in English
- Required Skills
- Microsoft ExcelGoogle SheetsGoogle WorkspaceNetworking
Requirements
- Prior experience or strong knowledge in IT infrastructure and field services, including rack-and-stack, structured cabling, networking, and SLA management.
- Native or bilingual English proficiency at C2 level.
- Advanced spreadsheet skills, including data mapping and logic-based data organization.
- Strong accuracy and attention to detail for financial tasks and invoicing.
- Proficiency with G-Suite.
- Comfort using invoicing software such as ZOHO Books.
Responsibilities
- Design, build, and maintain data-mapping structures in Excel or Google Sheets using advanced formulas, XLOOKUP, Pivot Tables, and interconnected data sets.
- Execute end-to-end invoicing for IT field services, mapping labor hours, travel expenses, and hardware costs to client accounts.
- Audit and optimize data flows between field service management tools and financial reporting spreadsheets.
- Manage recruitment for IT staff and field technicians, screening resumes for industry certifications and infrastructure experience.
- Conduct initial candidate screenings for English communication and technical competence.
- Manage documentation and system access for new hires and contractors.
- Create and update SOPs for site deployments, dispatching, and financial reconciliation.
- Provide Senior Management with data dashboards and serve as a point of contact for high-level client queries.
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