Delivery Solutions Architect - Public Sector (Defense Industrial Base)
New
D
DatabricksData and AI
Location: Remote (US-based) with up to 30% TravelFull-TimeMiddle
SalaryLocal Pay Range $180,000 — $247,500 USD
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Job Details
- Experience
- 7+ years of experience
- Required Skills
- Project ManagementPythonSQLBusiness AnalysisScalaStakeholder management
Requirements
- Have 7+ years of experience accountable for technical project or program delivery in Data and AI.
- Bring technical expertise to customer discussions about technical debates and design choices.
- Have programming experience in Python, SQL, or Scala.
- Have experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
- Understand solution architecture for distributed data systems.
- Understand how to attribute business value and outcomes to project deliverables.
- Have technical program or project management experience, including accountability for account, stakeholder, and resource management.
- Have experience resolving complex escalations with senior customer executives.
- Have experience conducting discovery workshops, creating strategic roadmaps, business analysis, and managing complex program or project delivery.
- Demonstrate a track record of overachievement against quota, goals, or similar targets.
- Have a bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Be able to travel up to 30% when needed.
Responsibilities
- Engage with Solutions Architects to understand prioritized customers' use case demand plans.
- Lead technical account strategy and execution for customer use cases after the technical win.
- Own technical delivery across assigned use cases and customers, driving onboarding, enablement, success, go-live, and healthy workload consumption.
- Serve as the first contact for technical issues or questions related to production and go-live status.
- Coordinate Shared Services, User Education, Onboarding and Technical Services, Support, and expert resources.
- Create and execute plans to accelerate key use cases into production, coordinating Professional Services engagement proposals.
- Coordinate with Product and Engineering on new product innovations, private previews, and upgrades.
- Develop execution plans covering production use cases, enablement, product adoption, optimization, and governance.
- Report usage, customer health, investment status, risks, product adoption, and use-case progress internally and externally.
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