Delivery Solutions Architect - Public Sector (Defense Industrial Base)
D
Databricks Federal, LLCData and AI
Remote (US-based)Full-TimeSenior
SalaryLocal Pay Range $180,000 — $247,500 USD
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Job Details
- Experience
- 7+ years of experience
- Required Skills
- PythonSQLBusiness AnalysisScalaStakeholder managementCustomer Success
Requirements
- Have 7+ years of experience accountable for technical project or program delivery in Data and AI.
- Contribute to technical debate and design choices with customers.
- Have programming experience in Python, SQL, or Scala.
- Have experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understand solution architecture related to distributed data systems.
- Understand how to attribute business value and outcomes to project deliverables.
- Have technical program or project management experience, including account, stakeholder, and resource management accountability.
- Have experience resolving complex, important escalations with senior customer executives.
- Have experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing complex program or project delivery.
- Have a track record of overachievement against quota, goals, or similar objective targets.
- Have a bachelor's degree in Computer Science, Information Systems, or Engineering, or equivalent work experience.
- Be able to travel up to 30% when needed.
Responsibilities
- Lead post-technical-win account strategy and execution for customer use cases.
- Coordinate onboarding, enablement, go-live, and healthy consumption across customer use cases.
- Act as the first contact for technical issues or questions about production and go-live status.
- Engage Shared Services, User Education, Onboarding/Technical Services, Support, and technical experts to address work beyond your scope.
- Create and execute plans to accelerate use cases into production, coordinating with Professional Services on engagement proposals.
- Coordinate with Product and Engineering teams on product innovations, private previews, and upgrades.
- Develop execution plans for production use cases, enablement, product adoption, cloud cost control, tuning, optimization, and governance.
- Provide KPI updates on usage, customer health, investment status, risks, product adoption, and use-case progress.
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