Strategic Account Manager - Aerospace
New
T
TeamViewerSaaS, aerospace
Source API remote eligibility restrictions: United States; Work location is (Washington DC Area, USA) - RemoteFull-TimeManager
SalaryCompetitive compensation including stock-based options
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Job Details
- Experience
- 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers
- Required Skills
- SalesforceNegotiationSaaS
Requirements
- Have 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers.
- Bring SaaS or technology experience.
- Show a proven record of retaining and expanding a book of business against targets.
- Demonstrate negotiation, multi-year structuring, and procurement skills in mid-size and large organizations.
- Use a consultative, solutions-focused approach with IT leaders and business stakeholders.
- Have experience with weekly forecasting, account planning, and CRM hygiene in Salesforce.
- Bring strong communication and presentation skills, including comfort in executive conversations.
- Be able to work in a rapidly changing, high-growth environment.
- Travel up to 40% domestically.
Responsibilities
- Own up to 40 enterprise accounts spending $1M+ in annual recurring revenue, with accountability for retention and expansion.
- Build and maintain account plans covering stakeholders, renewals, adoption, expansion opportunities, and risk.
- Manage renewals proactively, communicate value, and negotiate commercial terms, including multi-year agreements.
- Identify, qualify, and close expansion opportunities across seats, products, and use cases.
- Forecast renewals and expansion weekly in Salesforce, keeping stages, next steps, and close dates current.
- Take receipt of qualified opportunities from the Enterprise Account Specialist desk.
- Partner with Enterprise Solution Engineers on technical validation and solution design.
- Work with Customer Success and Support to address issues that put retention at risk.
- Coordinate channel opportunities with partners, distributors, and resellers.
- Share customer and market insight with Product, Marketing, and leadership, and contribute to references, case studies, and customer events.
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