Site Payments Associate II - FSP

New
J
JobgetherClinical research
Listing location: India; Workplace type: Remote; Structured job location: India; Opportunity to work remotely from India.Full-Time
Salary not disclosed
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Job Details

Required Skills
Microsoft ExcelMicrosoft Office

Requirements

  • Relevant education in finance, accounting, business administration, life sciences, or a related field is beneficial.
  • Experience in payment processing, financial administration, accounts payable, clinical trial support, or a related operational role is advantageous.
  • Ability to work with financial records, verify information, maintain documentation, and support accurate payment administration.
  • Strong accuracy and organizational skills, including the ability to identify discrepancies and follow established procedures.
  • Ability to investigate payment-related issues, assess information, and support appropriate resolutions.
  • Clear written and verbal communication skills for collaboration with internal teams and external stakeholders.
  • Ability to manage multiple tasks, prioritize requests, monitor deadlines, and follow up on outstanding items.
  • Understanding of data accuracy, confidentiality, and documented processes in a regulated or healthcare-related environment.
  • Familiarity with Microsoft Office applications, particularly Excel, and ability to learn financial systems, databases, and payment administration tools.
  • Proactive and dependable approach, with ability to collaborate across functions and take ownership of assigned responsibilities.

Responsibilities

  • Process and administer payments to clinical trial sites according to study agreements, payment schedules, and established procedures.
  • Maintain accurate, complete, and organized payment records and supporting documentation.
  • Review payment information, validate relevant details, identify discrepancies, and support reconciliation.
  • Coordinate with clinical research teams, finance colleagues, and other stakeholders on payment processing and requests.
  • Follow procedures and applicable requirements for consistent and accurate payment activities.
  • Investigate payment discrepancies, track pending items, and support timely resolution.
  • Maintain payment trackers, prepare reports, update databases, and monitor payment status.
  • Identify opportunities to improve payment workflows, documentation, and administrative efficiency.
  • Communicate payment information, follow-ups, and administrative requirements to stakeholders.
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