Senior Manager, Revenue Operations
New
Remote work in CanadaFull-TimeManager
SalaryOn-target earnings of CA$152,000–CA$180,000
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Job Details
- Experience
- At least 7 years of experience in Revenue Operations or Sales Operations
- Required Skills
- Project ManagementSQLArtificial IntelligenceTableauMicrosoft Excel
Requirements
- Have at least 7 years of experience in Revenue Operations or Sales Operations.
- Bring hands-on Salesforce administration experience, including workflows, automation, data architecture, and complex reporting.
- Have experience supporting enterprise sales organizations with complex deal structures and integration across quoting, billing, contracting, and order management.
- Be familiar with account-based marketing (ABM) lead management and large-scale customer expansion processes.
- Have designed and implemented scalable sales processes from the ground up.
- Demonstrate strong technical fluency, including advanced Excel capabilities and experience with Tableau and/or SQL for data extraction and analysis.
- Have experience leading cross-functional initiatives and managing projects end to end, from requirements and scope through implementation and rollout.
- Be able to communicate technical and process changes clearly and support stakeholder adoption in remote, asynchronous work environments.
- Have experience applying AI within revenue systems to improve operational efficiency, data accuracy, and analytical capabilities.
- Be able to set priorities, develop team capabilities, and translate complex data into actionable recommendations and operational plans.
- Experience in a hardware-enabled business is considered a strong asset.
Responsibilities
- Translate go-to-market objectives into operational priorities, roadmaps, and initiatives.
- Design territory models, capacity plans, and headcount strategies, and collaborate on sales compensation and commission structures.
- Develop scalable processes across lead qualification, sales execution, contracting, deployment, expansion, and customer retention.
- Oversee Salesforce data integrity and structure, and improve system architecture, automation, reporting, and data quality.
- Build reports and dashboards covering pipeline health, forecast accuracy, capacity, and operational performance.
- Establish data foundations for forecasting, scenario planning, whitespace analysis, and business decisions.
- Align Sales, Marketing, Customer Success, Finance, and Operations on processes, data definitions, priorities, and outcomes.
- Lead initiatives from requirements gathering and scoping through implementation, enablement, rollout, and adoption.
- Set team goals, coach team members, provide feedback, and develop succession plans.
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