Development Operations Associate
New
J
JobgetherNonprofit fundraising
Remote across the United States.Full-TimeSenior
Salary65,000 - 75,000 USD per year
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Job Details
- Experience
- Approximately five years of relevant experience is anticipated, but demonstrated ability to meet the role's needs will be prioritized over years of experience alone.
- Required Skills
- Salesforce
Requirements
- Relevant experience in development operations, fundraising administration, nonprofit operations, donor relations, database management, or a related field.
- Approximately five years of relevant experience is anticipated; demonstrated ability to meet the role's needs is prioritized over years alone.
- Familiarity with Salesforce and EveryAction, including donor record management, reporting, data maintenance, and database administration, is highly desirable.
- Strong organizational and administrative skills, with attention to detail in recordkeeping, documentation, calendar management, and data accuracy.
- Experience processing donations, tracking fundraising revenue, maintaining donor records, or supporting grant applications and institutional giving is an advantage.
- Strong written and verbal communication skills for professional interactions with donors, funders, colleagues, board members, vendors, and the public.
- A customer-service-oriented approach and ability to handle inquiries thoughtfully and escalate sensitive or complex matters.
- Ability to manage multiple projects, competing priorities, and deadlines while maintaining accuracy.
- Problem-solving skills, including identifying data discrepancies, improving workflows, and resolving operational issues collaboratively.
- Ability to work across departments and communicate with diverse stakeholders.
- Experience with prospect or funder research, grant materials, donor cultivation, or stewardship is beneficial.
- Demonstrated commitment to social, racial, and economic justice and understanding of challenges affecting diverse communities.
- Willingness to travel occasionally for organizational meetings, affiliate visits, events, and retreats.
Responsibilities
- Manage gift processing and revenue-tracking systems for online and offline donations, pledges, and acknowledgment letters.
- Maintain Salesforce and EveryAction donor management systems, generate reports, audit data, resolve record issues, and promote consistent data entry.
- Respond to donor inquiries and route requests to appropriate team members.
- Maintain donor profiles, research prospects, and document donor interactions and follow-up actions.
- Coordinate development team calendars, grant deadlines, shared folders, archives, agendas, and action items.
- Plan and coordinate team retreats, meetings, departmental activities, and development-related events.
- Prepare and submit charitable solicitation and corporate registration renewals.
- Conduct funder research, prepare grant applications, and assist with funder briefings and donor-facing initiatives.
- Collaborate with development, finance, communications, and data teams to support fundraising priorities and resolve operational challenges.
- Travel to partner organizations, affiliate locations, events, and in-person meetings as assigned.
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