Process Improvement Manager, Operations
New
J
JobgetherOperations
Fully remote within the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least five years of experience in project management, process improvement, or a combination of both.
- Required Skills
- Project ManagementMicrosoft ExcelPowerPoint
Requirements
- Bachelor's degree in Business, a STEM discipline, or a related field, or an equivalent combination of education and relevant professional experience.
- At least five years of experience in project management, process improvement, or a combination of both.
- Obtain a Process Improvement Green Belt certification within the first year of employment.
- Two or more years of hands-on Lean Six Sigma process improvement experience is preferred.
- Project management certification such as PMP or CAPM is an advantage.
- Familiarity with Lean Six Sigma, process mapping, root cause analysis, waste reduction, and continuous improvement practices.
- Experience managing deadline-driven projects, coordinating multiple workstreams, and delivering results in cross-functional environments.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Visio.
- Strong organizational, time-management, analytical, critical-thinking, and problem-solving abilities.
- Demonstrated communication, facilitation, presentation, leadership, and collaboration skills for working with cross-functional stakeholders.
- Ability to anticipate project risks, develop mitigation strategies, and respond to changing priorities.
- Availability during designated working hours five days per week.
- Willingness to travel up to 15% as required.
Responsibilities
- Lead process improvement initiatives and project workstreams through delivery within agreed timelines, scope, and quality standards.
- Identify opportunities to improve efficiency, streamline workflows, resolve recurring issues, and reduce waste using Lean Six Sigma tools.
- Define project objectives, scope, deliverables, and success criteria aligned with organizational priorities.
- Develop and monitor project plans, milestones, dependencies, resources, and progress from planning through implementation and ongoing control.
- Establish KPIs and performance metrics, and monitor outcomes against targets.
- Facilitate project meetings and cross-functional workshops, preparing agendas, updates, materials, and follow-up actions.
- Conduct process mapping and business process analysis to identify inefficiencies and root causes.
- Troubleshoot implementation challenges and support process development using tools such as Quickbase and Microsoft Power Automate.
- Analyze internal data and develop reports, dashboards, and data-tracking tools to support decision-making.
- Train and support teams in process improvement methods and adoption of new ways of working.
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