Implementation Analyst
New
J
JobgetherGroup benefits
Remote-first working arrangement across CanadaFull-TimeJunior
Salary55,000 - 65,000 CAD per year
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Job Details
- Languages
- Professional French-language capability is an asset. At least one successful candidate must be bilingual in English and French.
- Experience
- At least one year of experience in group benefits or a related industry is preferred.
- Required Skills
- Data AnalysisProject CoordinationMicrosoft Excel
Requirements
- At least one year of experience in group benefits or a related industry is preferred.
- Experience in benefits administration, insurance, client onboarding, or implementation support is an asset.
- Strong analytical skills and practical experience with Microsoft Excel, including PivotTables, VLOOKUPs, formulas, and data validation.
- Familiarity with HRIS platforms, data feeds, insurance carrier systems, or benefits administration software is an advantage.
- Ability to organize and manage multiple implementation projects, set priorities, track progress, and meet deadlines.
- Previous experience working with clients in a professional environment.
- Strong written and verbal communication skills for explaining requirements, facilitating meetings, and coordinating follow-ups.
- Attention to detail when reviewing documentation, validating data, and identifying discrepancies.
- Critical-thinking and problem-solving skills to investigate issues and implement solutions.
- Ability to work across departments and coordinate diverse stakeholders.
- Professional French-language capability is an asset; at least one successful candidate must be bilingual in English and French.
Responsibilities
- Coordinate client implementations from project initiation through completion, ensuring activities meet timelines.
- Organize and facilitate kickoff meetings to gather requirements, set expectations, and define milestones.
- Review client forms and supporting documents for accuracy, completeness, and readiness for submission.
- Prepare and submit implementation forms to insurance carriers and follow up on outstanding requirements.
- Configure client and member accounts in internal administration platforms and carrier systems.
- Audit data, verify system configurations, investigate discrepancies, and implement corrective actions.
- Coordinate implementation activities between clients, carriers, external partners, and internal teams.
- Troubleshoot carrier-related and onboarding issues and coordinate solutions.
- Use spreadsheets and other available tools to analyze information and support accurate reporting.
- Identify inefficiencies and contribute to improved implementation workflows.
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