Senior Implementation Consultant, Payroll
New
J
JobgetherPayroll software
Based in AustraliaFull-TimeSenior
SalaryAdvertised annual salary range of USD 80,000–100,000
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Job Details
- Experience
- At least five years of experience in implementation consulting or project management, including a minimum of three years in a senior or leadership capacity.
- Required Skills
- Project ManagementStakeholder managementSaaS
Requirements
- Demonstrated experience implementing payroll solutions in Australia and a strong understanding of Australian payroll processes and operational requirements.
- At least five years of experience in implementation consulting or project management.
- At least three years of experience in a senior or leadership capacity.
- Experience delivering complex, enterprise-level implementations from discovery through configuration, deployment, and post-implementation support.
- Technical expertise in system configuration, data migration, software integrations, and implementation troubleshooting.
- Project management and organizational skills to manage multiple client engagements, priorities, deadlines, and project risks.
- Communication, presentation, and stakeholder-management skills, including engagement with senior client stakeholders.
- Experience in a SaaS, software, or technology-driven environment.
- Analytical and problem-solving abilities for complex implementation challenges.
- Leadership and mentoring capabilities, including supporting junior colleagues and knowledge sharing.
- A bachelor's degree in Business, Information Technology, or a related discipline.
- Advanced qualifications or relevant professional certifications are advantageous.
Responsibilities
- Lead end-to-end payroll implementation projects for enterprise clients and track delivery against project milestones.
- Assess client operational needs and payroll requirements, then design implementation strategies.
- Guide clients through implementation and ensure solutions are configured to meet their expectations.
- Coordinate product, engineering, and customer success teams to resolve dependencies and support project execution.
- Oversee system configuration, data migration, and integrations.
- Build client relationships, address concerns, manage expectations, and communicate project updates and risks.
- Develop and deliver client training materials, workshops, and knowledge-transfer sessions.
- Troubleshoot technical and implementation issues, escalating complex challenges when needed.
- Improve implementation methodologies, workflows, and delivery standards.
- Mentor junior team members and share implementation best practices.
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