Provider Engagement Manager I
New
V
Vatica HealthValue-based healthcare
Workable workplace: remote; Workable locations: New York, United States. Connecticut, United States. New Jersey, United StatesFull-TimeMiddle
SalaryThe projected compensation range for the position may vary based on these factors and could range from $90000 to $110,000 (annualized USD).
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Job Details
- Experience
- At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience.
- Required Skills
- Microsoft Power BISalesforceMicrosoft Excel
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant experience.
- At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience.
- Experience working with a large health system supporting provider practices or managing provider relationships.
- Working knowledge of value-based care, quality measures, risk adjustment, and Medicare programs, including HEDIS and Stars where relevant.
- Ability to manage a portfolio independently, build relationships across executive, clinical, and practice teams, and influence action without direct authority.
- Ability to analyze and present performance information, turn findings into practical recommendations, and communicate in virtual and in-person settings.
- Ability to visit provider practices in the assigned territory; travel of up to 25% is expected.
- Additional experience with multi-site practices, medical groups, health plans, accountable care organizations, or other value-based care organizations is preferred.
- Experience using Salesforce or a comparable CRM, Excel, and data visualization tools such as Power BI is preferred.
Responsibilities
- Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs.
- Build trust with practice executives, providers, and staff.
- Review provider participation, quality, and risk adjustment performance, and present data-informed insights and recommendations in virtual and in-person meetings.
- Develop and execute practice-specific engagement and performance improvement plans, influence adoption of program workflows, and follow through on agreed actions.
- Identify risks to participation, satisfaction, and retention; resolve routine concerns and escalate issues requiring leadership or specialized support.
- Partner with Clinical Operations on record preparation and practice workflows, and with Sales and Customer Success on transitions, account priorities, and provider needs.
- Coordinate responses to provider questions and concerns across teams, keeping practice stakeholders informed through resolution.
- Maintain accurate records of practice interactions, commitments, and progress in Salesforce and other applicable tools.
- Support provider education on Vatica Health offerings and develop familiarity with Cozeva quality capabilities as the business evolves.
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