Donor Engagement Manager
New
B
BallotpediaNonprofit fundraising
United StatesFull-TimeManager
SalaryThe starting pay range for the Donor Engagement Manager is $60,000-$75,000/year, commensurate with experience. In addition to salary, Ballotpedia offers an annual benefits stipend equivalent to $8,000
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Job Details
- Required Skills
- Project ManagementData AnalysisSalesforce
Requirements
- Have experience in fundraising, donor engagement, membership programs, or related marketing work.
- Be highly proficient with Salesforce or another donor database.
- Have familiarity with online giving and email platforms such as Classy and WhatCounts.
- Have strong research, written, and verbal communication skills, including the ability to write persuasive, donor-centered fundraising appeals.
- Be comfortable using data and spreadsheets to evaluate campaign results, identify trends, and recommend improvements.
- Be effective at managing multiple projects and collaborating with colleagues and outside vendors.
- Bring a test-and-learn mindset and an interest in analyzing results to improve fundraising performance.
- Be organized and persistent in keeping campaigns, donor communications, and recurring tasks on schedule.
- Have a strong customer service orientation and interest in creating a positive donor and member experience.
- Have a computer with Internet access.
Responsibilities
- Manage and grow membership and recurring giving programs, including Ballotpedia Society and the ad-free reader program.
- Plan and execute membership pledge drives, direct mail appeals, Giving Tuesday, and 12 Days of Ballotpedia campaigns.
- Develop donor-centered fundraising communications to attract, retain, and re-engage donors.
- Test and optimize online giving, donor conversion, and retention strategies.
- Coordinate mailing vendors, audience segmentation, and campaign schedules.
- Research donor prospects and oversee acknowledgments, gift processing, and payment issues.
- Create reports and analyses on program performance and recommend growth opportunities and revenue goals.
- Maintain donor data and campaign records in Salesforce, Classy, and WhatCounts.
- Manage on-site advertising vendors and optimize advertising performance and revenue.
- Partner with Communications, Tech, and Content teams on campaign materials, fundraising outreach, and online giving improvements.
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