Legal Outbound Specialist

New
N
NeoWorkLegal services
PhilippinesFull-Time
Salary not disclosed
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Job Details

Languages
Excellent written and verbal English communication skills.
Required Skills
Problem SolvingCustomer serviceEnglish communicationCritical thinking

Requirements

  • Demonstrate excellent written and verbal English communication skills.
  • Bring strong attention to detail and organizational skills.
  • Be self-motivated, dependable, and able to work independently.
  • Follow directions, apply feedback, and meet deadlines.
  • Use strong problem-solving and critical-thinking abilities.
  • Have comfort using computers, online tools, and document management systems.
  • Previous experience in customer service, legal services, or administrative support is preferred.
  • Be willing to learn legal document preparation through training.

Responsibilities

  • Prepare and organize legal documents based on established procedures and training.
  • Follow instructions carefully and complete assigned tasks accurately and on time.
  • Provide professional customer service and respond to client inquiries.
  • Maintain accurate records and ensure documents are properly organized.
  • Identify issues, resolve routine problems, and escalate complex concerns when necessary.
  • Communicate clearly and professionally with clients and internal teams.
  • Handle confidential information responsibly and maintain accurate documentation.
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