Seasonal Customer Support Representative
New
F
FlightCustomer support
This role is specifically open to candidates in the Philippines.TemporaryEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test
- Required Skills
- Problem SolvingEmpathyCustomer support
Requirements
- Have prior customer support experience.
- Demonstrate excellent verbal and written communication skills in English, including a strong score on an English proficiency test.
- Bring a high level of empathy and emotional intelligence.
- Demonstrate strong problem-solving skills.
- Be adaptable and have a growth-learning mindset.
- Be able and willing to work full-time on any shift.
- Be available to work Saturday or Sunday.
Responsibilities
- Handle customer inquiries via live chat, email, and/or phone to answer questions and provide solutions.
- Provide accurate information to customers using a variety of digital tools.
- Share suggestions for customer experience improvements with the team and client.
- Work to meet and exceed productivity and quality goals.
- Represent Flight to clients in a professional and friendly manner.
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