Content Strategist / Information Architect

New
B
BixalGovernment digital services
This role can work remotely from anywhere in the USA.ContractSenior
Salary87,000 - 95,000 USD per year
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Job Details

Experience
Minimum 6 years of experience in content strategy, information architecture, or UX-focused content work
Required Skills
Figma

Requirements

  • Hold an active Secret Clearance.
  • Have a BA in Communications, English, Information Science, Technical Communication, or UX Writing.
  • Have a minimum of 6 years of experience in content strategy, information architecture, or UX-focused content work.
  • Demonstrate experience building taxonomies, sitemaps, content models, and/or metadata frameworks.
  • Have experience developing personas, journey maps, and other user-research-informed strategy artifacts.
  • Be familiar with usability testing methods such as card sorting, tree testing, and moderated user testing.
  • Have working knowledge of content management systems and accessibility standards, including Section 508 and WCAG.
  • Experience supporting a DoD, federal, or other large-scale government-facing digital program is a nice-to-have.
  • Familiarity with Optimal Workshop, Figma, or similar IA/UX research tools is a nice-to-have.
  • A background in editorial or content operations in addition to information architecture is a nice-to-have.

Responsibilities

  • Administer content strategy and information architecture across the content lifecycle, from planning and development through management, governance, and publishing.
  • Develop and maintain user personas, user stories, and journey maps to identify audience content needs, gaps, and opportunities.
  • Build and maintain content taxonomies, metadata schemas, and information architecture models for findability, reuse, and consistent navigation.
  • Define content structure and organization standards, including page templates, content types, and metadata tagging conventions.
  • Review CMS content for clarity, findability, accessibility, and usability, and recommend structural, navigational, or governance improvements.
  • Establish and document information architecture standards and permissions structures for consistent governance and auditability.
  • Ensure content structure and metadata remain consistent across distribution channels and rendering formats.
  • Design and participate in usability testing, including card sorting, tree testing, and navigation tasks, and translate findings into structural recommendations.
  • Partner with SEO and digital strategy teams on keyword-informed taxonomy and site-structure decisions.
  • Contribute content-structure findings and recommendations to lifecycle and performance reporting.
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87,000 - 95,000 USD per year
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