Corporate Travel Consultant

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Flight Centre Travel GroupCorporate travel
Remote, USA, ESTFull-TimeJunior
Salary28.85 USD per hour
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Job Details

Experience
2+ years of recent, prior experience in corporate travel management
Required Skills
Customer service

Requirements

  • Have 2+ years of recent experience in corporate travel management.
  • Bring in-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance.
  • Have exposure to quality control processes for booking accuracy and compliance.
  • Be proficient in ticketing procedures and scripting.
  • Handle complex domestic and international itinerary changes and exchanges.
  • Navigate complex itineraries, international fares, and Passenger Name Records (PNRs).
  • Manage multiple urgent tasks while maintaining efficiency and quality.
  • Make timely decisions to resolve travel-related issues.
  • Use travel booking systems and communication tools.
  • Have strong technical aptitude and the ability to troubleshoot and adapt to new technologies.
  • Work independently and manage tasks successfully.
  • Maintain reliable, high-speed internet connectivity.

Responsibilities

  • Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
  • Build relationships with business travelers and understand their travel needs.
  • Complete reservations accurately and on time.
  • Document PNRs and traveler profiles, and handle ticketing, invoicing, and booking accuracy.
  • Apply airline rules, regulations, tariffs, and fare requirements to travel arrangements.
  • Provide consultative support and customer service throughout the booking process.
  • Keep clients informed about required travel documents and destination health requirements.
  • Handle ticketing, Phase IVs, complex international fares, exchanges, changes, and rerouting.
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28.85 USD per hour
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