Corporate Travel Consultant
New
F
Flight Centre Travel GroupCorporate travel
Remote, USA, ESTFull-TimeJunior
Salary28.85 USD per hour
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Job Details
- Experience
- 2+ years of recent, prior experience in corporate travel management
- Required Skills
- Customer service
Requirements
- Have 2+ years of recent experience in corporate travel management.
- Bring in-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance.
- Have exposure to quality control processes for booking accuracy and compliance.
- Be proficient in ticketing procedures and scripting.
- Handle complex domestic and international itinerary changes and exchanges.
- Navigate complex itineraries, international fares, and Passenger Name Records (PNRs).
- Manage multiple urgent tasks while maintaining efficiency and quality.
- Make timely decisions to resolve travel-related issues.
- Use travel booking systems and communication tools.
- Have strong technical aptitude and the ability to troubleshoot and adapt to new technologies.
- Work independently and manage tasks successfully.
- Maintain reliable, high-speed internet connectivity.
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
- Build relationships with business travelers and understand their travel needs.
- Complete reservations accurately and on time.
- Document PNRs and traveler profiles, and handle ticketing, invoicing, and booking accuracy.
- Apply airline rules, regulations, tariffs, and fare requirements to travel arrangements.
- Provide consultative support and customer service throughout the booking process.
- Keep clients informed about required travel documents and destination health requirements.
- Handle ticketing, Phase IVs, complex international fares, exchanges, changes, and rerouting.
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