Debit Card Customer Service Representative
New
S
Scale With TARS LLCFinancial services
Source API remote eligibility restrictions: United StatesContract
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer service
Requirements
- Work more than 50 hours during each period from the 1st through the 15th and from the 16th through the last day of the month after training.
- Use a Windows desktop or laptop computer.
- Have at least 16 GB of RAM.
- Have a reliable hardwired high-speed internet connection; Wi-Fi only is not permitted.
- Use a USB headset with microphone.
- Have a quiet, professional workspace.
- Pass a background check and fingerprint screening.
- Successfully complete a computer compatibility check and online assessment.
Responsibilities
- Provide inbound customer support for prepaid debit and credit card accounts.
- Assist with card activation, balances, transactions, and disputes.
- Address lost or stolen cards and general account questions.
- Support payroll card, fund transfer, and payment-related concerns.
- Handle customer information securely.
- Follow required financial regulations and data protection procedures.
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