Roadside Assistance Representative
New
S
Scale With TARS LLCRoadside assistance
This is a remote position. We are unable to accept applications from individuals living outside the United StatesContract
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer service
Requirements
- Have a laptop or computer.
- Use Windows 11.
- Have a USB headset.
- Have an Ethernet internet connection.
Responsibilities
- Answer inbound calls from motorists requesting roadside assistance.
- Verify customer information, vehicle details, and service eligibility.
- Dispatch towing companies and roadside service providers.
- Coordinate towing, jump starts, tire changes, lockout assistance, and fuel delivery.
- Provide real-time updates on service arrival times and request status.
- Reassure customers and remain calm during stressful situations.
- Document service requests accurately while navigating multiple systems.
- Deliver compassionate, professional customer service from start to finish.
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