Dental Billing Specialist

New
T
TreantlyDental care
Workable locations: Philippines, Monday to Thursday, 9:00 AM – 2:00 PM Eastern TimePart-Time
Salary not disclosed
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Job Details

Languages
Good English communication skills
Required Skills
HIPAA

Requirements

  • Have previous hands-on experience in dental billing for a U.S.-based dental practice.
  • Understand dental billing terminology, procedures, and coding.
  • Have experience verifying dental insurance eligibility, coverage, and benefits.
  • Have experience following up on unpaid insurance claims and resolving denied claims.
  • Be able to review, correct, and maintain accurate patient insurance records.
  • Understand HIPAA regulations and patient confidentiality.
  • Have good English communication skills, particularly when speaking with insurance providers.
  • Demonstrate attention to detail, organization, and problem-solving skills.
  • Be comfortable working independently in a remote environment.
  • Work part-time, 20 hours per week, Monday to Thursday, 9:00 AM–2:00 PM Eastern Time.
  • Preferred: experience using CareStack dental practice management software.
  • Preferred: experience supporting dental practices with multiple locations.
  • Preferred: familiarity with dental practice management systems and insurance record cleanup.
  • Preferred: experience with patient scheduling, recalls, and other dental administrative tasks.

Responsibilities

  • Review and verify patient insurance information using CareStack.
  • Contact dental insurance providers to confirm patient eligibility, coverage, and benefits.
  • Update and correct patient insurance records to ensure accuracy.
  • Follow up on outstanding and unpaid dental insurance claims and denials.
  • Identify and resolve billing discrepancies and insurance-related issues.
  • Respond to insurance-related questions and coordinate with providers when needed.
  • Assist with patient recalls and appointment scheduling or rescheduling.
  • Maintain accurate patient records and support daily administrative tasks.
  • Organize and clean up insurance records during the practice's software transition.
  • Handle patient information confidentially and follow HIPAA guidelines.
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