Onsite Inventory Technician

New
H
HSIChemical inventory
Workable workplace: remote; Workable locations: United StatesPart-TimeJunior
Salary not disclosed
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Job Details

Experience
2+ years of customer service experience
Required Skills
Microsoft ExcelCustomer serviceData entry

Requirements

  • Have 2+ years of customer service experience and communicate professionally and confidently with customers.
  • Demonstrate strong organization, attention to detail, and accurate data-entry ability.
  • Follow established processes, procedures, and project instructions accurately.
  • Learn new systems and processes and apply coaching and feedback.
  • Work independently and collaboratively with team members and customers.
  • Be comfortable working in a computer-based environment and switching between remote work and hands-on customer-site work.
  • Be flexible to support variable project schedules, including occasional short-notice and weekend travel.
  • Be willing and able to travel approximately 75% of the time or more, primarily by air.
  • Live within approximately one hour of a commercial airport.
  • Hold a valid U.S. driver’s license and be able to rent and operate a vehicle for business travel.
  • Have a valid U.S. passport or be able to obtain one upon hire.
  • Preferred: associate degree or equivalent experience; data-entry and Microsoft Excel experience; physical inventory experience in a laboratory, industrial, chemical storage, or similar environment; familiarity with OSHA Hazard Communication requirements and Safety Data Sheets (SDS/MSDS).

Responsibilities

  • Travel to customer locations to conduct physical chemical inventories.
  • Identify and document products and materials at customer sites.
  • Use HSI’s proprietary software to enter information and support chemical identification and recordkeeping.
  • Communicate professionally with customers and internal team members.
  • Follow customer-site policies, procedures, and safety requirements.
  • Work independently and alongside other technicians as project needs require.
  • Coordinate flights, hotels, and rental cars, and maintain travel and expense documentation.
  • Complete data entry and operational support remotely between field assignments.
  • Maintain project documentation and provide progress updates.
  • Support quality initiatives, continuous improvement, and other chemical operations activities as assigned.
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