Social Media Manager (E-Commerce)
New
P
PomeloE-commerce health and wellness
Listing locations: USA, Ability to work in US time zoneFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Content creationTeam management
Requirements
- Bachelor’s degree in a relevant field.
- Proven experience managing multiple social media platforms for a brand.
- Experience in lifestyle, fitness, or wellness industries is preferred.
- Ability to manage a small team.
- Strong understanding of social trends, algorithms, and community-building strategies.
- Ability to blend creative storytelling with data-driven decision-making.
- Ability to communicate across teams and work collaboratively.
- Ability to work in US time zone, Monday to Friday, 8 hours per day.
- Previous experience working the overnight/graveyard shift.
Responsibilities
- Lead and manage a small organic social media team responsible for daily posting, engagement, and content creation.
- Maintain a consistent brand voice across Instagram, TikTok, YouTube, Facebook, X, and other social platforms.
- Plan, schedule, and oversee daily organic posts and community interactions.
- Coordinate with content creators, influencers, and affiliates to source and amplify user-generated content.
- Share insights, trends, and creative ideas with organic social, paid ads, and content production teams.
- Collaborate with customer support to align tone and responses across touchpoints.
- Monitor social conversations, identify community trends, and report audience sentiment, opportunities, and gaps.
- Keep social media bios, highlights, and brand assets up to date.
- Track engagement, follower growth, community sentiment, and content performance, and provide regular updates to the Content Manager and Social Media Strategist.
- Perform ad hoc administrative, business operations, and special project tasks.
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