Omnichannel Outbound Lead
New
T
TrafileaE-commerce logistics
Listing locations: Argentina, BrazilFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- Fluency in English, written and spoken
- Experience
- 4 years of experience in e-commerce, logistics, supply chain, or 3PL operations.
- Required Skills
- Microsoft ExcelGoogle WorkspaceProcess improvement
Requirements
- Have 4 years of experience in e-commerce, logistics, supply chain, or 3PL operations.
- Have experience working with Amazon Seller Central and ERP systems.
- Demonstrate strong Excel and Google Workspace capabilities, including databases, pivot tables, and formulas.
- Bring strong analytical and problem-solving skills and exceptional attention to detail.
- Have experience following, documenting, and improving operational processes and KPI routines.
- Be fluent in written and spoken English and able to collaborate across multicultural teams.
- Demonstrate a strong bias toward execution, ownership, and follow-through.
Responsibilities
- Monitor SLA, OTP, backlog, and operational issues across international warehouses to drive 3PL performance.
- Manage Amazon FBA and TikTok FBT operations, including replenishments, shipments, removals, and inventory discrepancies.
- Execute Transfer Orders and B2B orders across the US, Canada, UK, Australia, and international 3PLs.
- Support 99%+ in-stock coverage and effective aged inventory management.
- Own outbound reporting and turn daily KPIs and operational data into actionable insights.
- Automate manual workflows using reporting tools, AI, and automation to increase efficiency and reduce costs.
- Coordinate events such as Prime Day and BFCM with 3PLs, Marketing, and Marketplace teams.
- Identify process gaps, implement solutions, and keep SOPs up to date.
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