Staff Engineer, Communications Platform
New
F
FinalsiteCommunications infrastructure
100% Remote - Anywhere within the USFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- At least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms
- Required Skills
- PythonKubernetesDistributed Systems
Requirements
- Have at least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms.
- Bring a strong background in Kubernetes, cloud infrastructure, and distributed systems operations.
- Have experience leading modernization or migration initiatives for production systems.
- Be proficient with observability tools, monitoring frameworks, and incident response practices.
- Have experience with Infrastructure-as-Code (IaC) methodologies and cloud-native technologies.
- Have strong Python development and operational experience.
- Have experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies.
- Have strong communication, technical leadership, and cross-functional collaboration skills.
- Experience supporting C/C++ production systems is preferred.
- Familiarity with messaging and notification infrastructure, including email or SMS delivery systems, is preferred.
- Experience with AWS-native messaging technologies such as SQS, Lambda, DynamoDB, or KEDA is preferred.
- Background supporting EdTech, SaaS, or other highly available customer-facing platforms is preferred.
Responsibilities
- Lead technical strategy, modernization planning, and operational reliability for the communications platform.
- Define and implement scalable architecture, migration, and infrastructure improvement initiatives.
- Improve observability through monitoring, alerting, dashboards, SLOs, and incident management practices.
- Support production operations across Kubernetes, queue-driven systems, and multi-cloud environments.
- Establish architecture review standards and collaborate with cross-functional engineering teams.
- Provide technical leadership during incidents, root cause analysis, and operational reviews.
- Promote Infrastructure-as-Code (IaC) and operational best practices across the engineering organization.
- Use AI-assisted development tools to support codebase navigation and platform evolution.
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