Business Operations & AI Transformation Lead
New
U
UrrlyHealthcare technology
Remote, United StatesFull-TimeLead
Salary110,000 - 150,000 USD per year
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Job Details
- Languages
- C1-level English required
- Experience
- 3–5 years of relevant experience
- Required Skills
- SQLData AnalysisMicrosoft Power BI
Requirements
- Have 3–5 years of relevant experience in business operations, management consulting, business analytics, operational excellence, or technology-driven process improvement.
- Bring strong analytical and structured problem-solving skills.
- Have experience analyzing, redesigning, and optimizing business processes.
- Have hands-on experience with AI tools such as ChatGPT, Claude, or similar technologies.
- Be comfortable with spreadsheets, data analysis, dashboards, and modern productivity and automation tools.
- Be able to quickly learn unfamiliar business processes and identify improvement opportunities.
- Communicate effectively and work directly with department leaders and frontline employees.
- Bring ownership, resourcefulness, intellectual curiosity, and a bias toward execution.
- Healthcare, healthcare technology, or operationally intensive service business experience is preferred.
- Familiarity with SQL, Power BI, Zapier, Make, n8n, or Claude Code is preferred.
Responsibilities
- Partner with department leaders and frontline teams to understand workflows, operational challenges, and business priorities.
- Map workflows, identify bottlenecks, and redesign processes to improve productivity, accuracy, speed, and outcomes.
- Identify opportunities to use AI, automation, low-code tools, workflow software, and productivity platforms.
- Prototype lightweight solutions using AI-assisted development tools, low-code platforms, spreadsheets, dashboards, and workflow automation software.
- Partner with engineering, data, and technology teams on more sophisticated solutions.
- Analyze operational data, define KPIs, and quantify the impact of process improvements.
- Build dashboards, reporting tools, performance scorecards, documentation, operating procedures, and training materials.
- Own improvement initiatives from discovery through implementation, adoption, measurement, and ongoing optimization.
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