Product Manager - Trust & Safety

New

EverAIAI companionship

Location: Poland; Workplace: RemoteContractMiddle

Salary$95K - $125K; $95K – $125K; Annual Compensation Range (Gross) $95K – $125K

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Job Details

Use metrics to evaluate product work and have experience with A/B tests, product experiments, data deep-dives, or lightweight user research.
Assess risks involving user-generated content, transactions, and interactions, and translate them into policies, dashboards, and strategic planning.
Understand content moderation strategies, including automation, machine learning, human review, and user reporting.
Have worked closely with trust and safety and compliance requirements and understand how to implement them in a consumer-facing product.
Work collaboratively with engineering, legal, operations, and customer support teams.
Be fully fluent and comfortable in English.
Be comfortable working with and leveraging AI tools and experimenting with new tools and techniques.
Be able to test and independently handle discussions with third-party tools and integrations affecting compliance and safety.
Be comfortable working with ambiguity, taking ownership, and balancing execution with planning.
Be comfortable building products based on uncensored models and content, including reviewing and discussing NSFW material.
Legal or compliance education is a bonus.
Professional experience or interest in AI is a bonus.
Experience with consumer-facing features, particularly in entertainment or gaming, is a bonus.

Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work.
Drive safety initiatives from problem definition through implementation, testing, launch, and ongoing improvement.
Own product improvements to in-house moderation systems, including EverGuard, in partnership with Engineering and AI/ML teams.
Lead third-party safety partnerships from provider evaluation through implementation, testing, rollout, and performance management.
Establish dashboards and recurring quality assurance to identify emerging issues and assess safety measures.
Own red teaming and adversarial testing of moderation systems and safeguards, tracking findings through remediation and retesting.
Establish trust and safety reviews for new features and material changes to features, models, and integrations.
Coordinate product and engineering responses to significant safety issues with incident management, policy, and user support colleagues.

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