Sales Operations Manager
New
D
DockerSaaS software
Location: England; Secondary Locations: Portugal, Spain, Italy, France, Germany; Workplace: Remote; based in EMEAFull-TimeManager
Salary€77,000 – €110,000 + equity
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Job Details
- Experience
- 4+ years of experience in Sales Operations
- Required Skills
- SalesforceGoogle Workspace
Requirements
- Have 4+ years of experience in Sales Operations.
- Have experience working for a high-growth software/SaaS company.
- Have experience in territory and segmentation design, quota modeling, and fiscal-year planning.
- Have experience in forecasting and pipeline management.
- Have project-management experience, including project plans, business requirement documents, business summaries, and user acceptance testing.
- Have a track record of defining operational processes and collaborating with technology teams to implement projects.
- Be technically capable with Google Suite, Salesforce, Gong, ZoomInfo, RingLead, and LinkedIn Sales Navigator.
- Be able to think strategically and translate business needs into actionable plans.
- Be comfortable collaborating across functions and working autonomously.
- Additional experience in BDR, Renewals, TAM, SE, SA, Customer Experience, Channel, or Provisioning operations is valued.
- Strong analytical skills and experience with data analysis and reporting tools are valued.
- Experience building AI agents is an additional attribute.
Responsibilities
- Support the global Sales leadership team, with a focus on EMEA and APAC.
- Design and maintain territory and segmentation models and document account engagement models.
- Support forecasting processes and pipeline inspection, maintaining forecast hygiene and accuracy in Gong.
- Help manage GTM quota and compensation models and assist in fiscal-year planning.
- Coordinate processes, quotas, and territories with Operations owners for BDR, SE, TAM, Renewals, and Channel.
- Manage project implementation, including scoping requirements, writing business requirement documents, and coordinating testing and rollout with cross-functional and business systems teams.
- Manage the sales technology stack, data integrity, system efficiency, and vendor relationships.
- Optimize sales processes from lead generation through deal closure and repeat renewal.
- Analyze data, identify trends and opportunities, and provide insights and recommendations to leadership.
- Improve data quality, integrity, standardization, and controls for accurate reporting and forecasting.
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