Reservation Support Specialist
D
Destination KnotReservations
Listing location: New York; Workplace type: Remote; Structured job location: New YorkFull-Time
Salary50,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Have strong written and verbal communication skills.
- Demonstrate attention to detail and organizational abilities.
- Be comfortable using online systems, email, and basic digital tools.
- Be able to manage multiple tasks while meeting deadlines.
- Customer service or administrative support experience is preferred.
- Have reliable internet access and be able to work remotely.
Responsibilities
- Assist with reservation and scheduling requests submitted by clients.
- Coordinate bookings across accommodations and related service categories.
- Maintain accurate client records and reservation details in internal systems.
- Communicate with clients via email, phone, or messaging platforms.
- Provide customer service support and follow established processes.
- Review confirmations and documentation for accuracy and completeness.
- Collaborate with internal teams to support the client experience.
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