Customer Support Cruise Specialist
New
A
Aisles & AbroadCruise travel
Workplace type: RemoteFull-TimeEntry
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceCustomer support
Requirements
- Bring strong communication skills and a customer-first approach.
- Be detail-oriented and able to stay organized.
- Be comfortable using online systems and booking tools.
- Be able to work independently in a remote or structured environment.
- Customer service, hospitality, or administrative experience is helpful but not required.
- No prior cruise experience is required; training and support are provided.
Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences.
- Support the booking and confirmation process for cruise reservations.
- Respond to customer questions about destinations, cruise lines, and travel requirements.
- Review reservation details, including dates and traveler information, for accuracy.
- Maintain organized records of client bookings and communications.
- Provide timely follow-up and support before and after travel.
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