Travel Support Advisor
New
D
Destination CareersTravel support
Listing location: Indiana; Workplace type: Remote; Structured job location: IndianaFull-Time
Salary45,000 - 70,000 USD per year
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Job Details
- Experience
- Previous experience in customer service, hospitality, or support roles is helpful but not required.
- Required Skills
- Problem SolvingCustomer service
Requirements
- Demonstrate strong communication and problem-solving skills.
- Bring a customer-service mindset focused on client satisfaction.
- Manage multiple requests and respond in a timely manner.
- Work independently in a remote environment.
- Have basic computer proficiency and the ability to use online systems.
- Have an interest in travel, tourism, hospitality, or customer support.
- Previous customer service, hospitality, or support experience is helpful but not required.
Responsibilities
- Support clients with flights, hotels, cruises, transportation, and vacation packages.
- Answer questions about itineraries, reservations, and travel details.
- Communicate with travel suppliers and partners to confirm bookings and resolve issues.
- Maintain accurate records of client interactions, bookings, and updates.
- Assist clients with itinerary changes, updates, and travel-related concerns.
- Guide clients on travel schedules, documentation requirements, and trip details.
- Monitor travel updates and communicate relevant changes to clients.
- Deliver professional and timely customer service throughout the travel experience.
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