Revenue Operations Manager and Business Systems Team Lead
J
JobgetherRisk and compliance technology
Based in the United StatesFull-TimeManager
SalaryBase salary: $131,000–$187,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 6 years of progressive experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS environment; at least 2 years of experience as a team lead or people manager.
- Required Skills
- Salesforce
Requirements
- Have at least 6 years of progressive Revenue Operations, Sales Operations, or Business Systems experience in a B2B SaaS environment.
- Have at least 2 years of team lead or people management experience, including delegating work, prioritizing sprints, conducting technical reviews, and mentoring direct reports.
- Bring advanced Salesforce expertise in platform strategy, architecture, complex Flows, administration, and system integration patterns.
- Have direct experience administering a CPQ platform; Nue CPQ experience is preferred.
- Have hands-on experience with customer success platforms such as Planhat, Gainsight, or ChurnZero, particularly when integrated with CRM systems.
- Understand B2B SaaS financial and revenue metrics, including ARR, NRR, GRR, customer retention, quote-to-cash, and sales capacity modeling.
- Have advanced reporting, dashboard development, data modeling, and financial reconciliation skills, including Salesforce-to-billing-system reconciliation.
- Have experience designing and maintaining integrations across go-to-market and revenue technology platforms.
- Understand data governance, system documentation, data quality controls, access management, and change management.
- Have led complex systems projects from requirements gathering and vendor evaluation through testing, deployment, and adoption.
- Hold a bachelor's degree in Business, Information Systems, Finance, or a related field, or have equivalent practical experience.
Responsibilities
- Partner with Sales, Marketing, Finance, and Customer Success leaders on revenue strategies, process improvements, territory planning, and go-to-market execution.
- Own renewal and expansion forecasting, weekly pipeline hygiene, NRR reporting, GRR tracking, and churn analysis.
- Manage Deal Desk operations, order form templates, custom SKU controls, and monthly Salesforce-to-Maxio reconciliations.
- Analyze pricing and discounting with Finance and Product Marketing, including historical trends and margin impact.
- Architect and administer Salesforce and Nue CPQ, maintaining workflows, product catalogs, pricebooks, and data integrity.
- Co-own the business systems roadmap, including intake, prioritization, trade-off assessments, and release calendars.
- Manage go-to-market system integrations, including bidirectional Planhat-to-Salesforce data flows.
- Oversee user provisioning, security reviews, licenses, vendor contracts, renewals, invoice approvals, and systems budgets.
- Lead, mentor, and support two direct reports; set priorities, assign sprints, and conduct technical reviews.
- Maintain technical documentation and data governance standards, and use AI-enabled tools and automation to streamline workflows.
View Full Description & ApplyYou'll be redirected to the employer's site
