Customer Service Representative, Croatian Speaker
N
Nordic RecruitersCustomer service
GreeceFull-Time
SalaryCompetitive salary with performance-based incentives.
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent Croatian; strong English communication skills for internal collaboration.
- Required Skills
- Problem SolvingCustomer serviceComputer skillsCustomer support
Requirements
- Be a native or fluent Croatian speaker.
- Have strong English communication skills for internal collaboration.
- Bring excellent communication, problem-solving, and interpersonal skills.
- Be customer-focused, patient, and solution-oriented.
- Be comfortable using computers and digital tools.
- Previous customer service experience is advantageous but not required; full training is provided.
Responsibilities
- Provide customer support in Croatian via phone, email, and chat.
- Assist customers with product information, account questions, troubleshooting, and general inquiries.
- Resolve issues efficiently while maintaining a professional and friendly approach.
- Document interactions accurately and maintain internal records.
- Collaborate with internal teams to ensure timely and effective solutions.
- Stay informed about products, services, and procedures to offer accurate guidance.
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