Customer Service Representative (Croatian)

N
Nordic RecruitersCustomer service
GreeceFull-Time
Salary not disclosed
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Job Details

Languages
Native or fluent Croatian (spoken and written), plus a good command of English
Required Skills
Customer support

Requirements

  • Be a native or fluent Croatian speaker, with spoken and written fluency.
  • Have a good command of English.
  • Be familiar with Office365, CRM platforms, or similar internal systems.
  • Previous customer support or contact centre experience is an advantage, but is not required.
  • Demonstrate strong verbal and written communication and interpersonal skills.
  • Be adaptable and able to manage changing priorities.

Responsibilities

  • Serve as the primary point of contact for customers.
  • Handle customer inquiries via phone and email.
  • Resolve customer issues.
  • Clarify bookings or payments.
  • Deliver reliable customer support.
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