ServiceNow Senior Project Manager

New
A
AHEADIT services
United StatesFull-TimeSenior
Salary140,000 - 165,000 USD per year
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Job Details

Required Skills
Project ManagementAgileSalesforceSCRUMBudget managementServiceNow

Requirements

  • Ability to independently manage medium- to high-risk, high-complexity, high-client-visibility projects.
  • Knowledge of project management standards, processes, procedures, and guidelines using Agile and Waterfall methodologies.
  • Knowledge of project management best practices, including PMBOK.
  • Understanding of IT project methodologies and lifecycles, including conversion, incremental, rapid delivery, and traditional Waterfall approaches.
  • Advanced skills using project management software.
  • Ability to manage project budgets and timelines.
  • Strong analysis, problem-solving, team, conflict management, and time management skills.
  • Strong verbal and written communication skills.
  • Ability to use negotiation techniques to reach agreement across differing viewpoints.
  • Ability to facilitate interaction with executive-level clients.
  • Ability to set clear expectations, manage team performance, and build team morale.
  • Ability to maintain confidentiality and carry out sensitive assignments.

Responsibilities

  • Plan and coordinate technical projects from initiation through delivery.
  • Develop and manage project plans, scope, activities, schedules, budgets, and deliverables.
  • Identify project resources and define and assign major project roles.
  • Guide project teams and clients in Agile/Scrum practices, self-organization, and continuous maturity.
  • Coordinate tasks among project teams, internal departments, clients, and vendors or subcontractors.
  • Manage project risks, issues, activity progress, and mitigation to meet project goals.
  • Facilitate project discussions, decision-making, conflict resolution, and communication.
  • Conduct project closure, communicate acceptance and handover, and complete post-implementation reviews.
  • Track resource utilization and future allocation needs, and identify additional services revenue opportunities.
  • Maintain updated project information in AHEAD systems, including Salesforce and FinancialForce.
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140,000 - 165,000 USD per year
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