Payment Analyst
New
J
JobgetherPayment operations
FranceFull-Time
Salary€40,000–€60,000 per year
Apply NowOpens the employer's application page
Job Details
- Languages
- Strong English communication skills, as English is the primary working language in the international team.
- Required Skills
- SQL
Requirements
- Have a hands-on understanding of payment funnels and payment operations.
- Understand concepts including interchange, decline codes, foreign exchange (FX), tokenization, 3DS, and fraud fundamentals.
- Have demonstrated experience performing root-cause analysis on funnel drop-offs, declines, or payment performance issues.
- Be able to distinguish technical causes from user-behavior patterns.
- Be able to analyze complex data and customer-behavior insights.
- Communicate findings clearly to audiences without extensive technical or payments expertise.
- Bring an investigative mindset and initiative to identify and explore issues independently.
- Be comfortable working in ambiguous, fast-changing environments where processes may still be developing.
- Have strong English communication skills.
- Nice to have: Familiarity with self-service BI and dashboarding tools.
- Nice to have: Strong SQL skills for independent investigations and data analysis.
- Nice to have: Experience in a high-growth or rapidly evolving organization, or comparing payment performance across multiple PSPs.
Responsibilities
- Take diagnostic ownership of checkout and payment funnel health, identifying alerts, anomalies, insights, and defects.
- Lead root-cause investigations into funnel drop-offs and payment declines, distinguishing technical issues from user-behavior patterns.
- Analyze authorization rates, decline codes, payment performance, and other funnel metrics to identify bottlenecks and improvement opportunities.
- Investigate performance across multiple payment service providers and identify differences, outages, or recurring issues.
- Support regular funnel reporting for cross-functional stakeholders and translate payment data into insights and recommendations.
- Partner with Product, Engineering, Data Science, and Fraud teams to investigate payment issues and funnel challenges.
- Communicate technical and analytical findings to stakeholders without deep payments expertise.
- Build and improve dashboards, alerts, reporting, and diagnostic processes for payment funnel performance.
View Full Description & ApplyYou'll be redirected to the employer's site
