Presales Solutions Engineer

New
J
JobgetherIoT software
Based in United KingdomFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5 to 10 years of experience in solutions engineering, presales engineering, or technical customer success within an IoT, SaaS, or technology environment.
Required Skills
SQLMicrosoft ExcelRESTful APIsPostman

Requirements

  • Have 5 to 10 years of experience in solutions engineering, presales engineering, or technical customer success in an IoT, SaaS, or technology environment.
  • Bring hands-on experience with IoT hardware, including RFID, BLE, and GPS, and front-end platform configuration.
  • Have working knowledge of APIs, webhooks, MQTT integrations, and Mobile Device Management tools.
  • Have SQL skills and advanced Excel data analysis skills.
  • Be proficient with Postman, Jira, Salesforce, MSSQL, and CAD or visualization software.
  • Be comfortable using AI tools in daily workflows.
  • Have a bachelor's degree in a technical field or equivalent practical experience.
  • Be willing and able to travel up to 50% for client deployments and project needs.

Responsibilities

  • Partner with sales teams to conduct technical discovery calls, deliver platform demonstrations, and architect end-to-end IoT solutions.
  • Translate client operational requirements into documented technical scopes and evaluate solution complexity for implementation estimates.
  • Configure front-end platforms and test and deploy IoT hardware, including RFID, BLE, and GPS technologies.
  • Build, troubleshoot, and optimize integrations using APIs, webhooks, MQTT, and Mobile Device Management tools.
  • Manage handoffs from pre-sales into deployment and post-launch support, serving as the technical point of contact for assigned accounts.
  • Train non-technical stakeholders on platform features and analyze post-deployment usage data using Excel and SQL.
  • Collaborate with engineering teams to resolve complex technical issues.
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