Product Manager, Billing & Collections

New

JobgetherFinancial technology

Work remotely within the United StatesFull-TimeMiddle

SalaryAnnual base salary ranging from $132,000 to $165,000 USD

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Job Details

Bring at least 10 years of product management experience.
Have a proven track record managing complex products from strategy and discovery through development, launch, and optimization.
Have experience in payments, billing, financial technology, SaaS subscriptions, commerce, or a closely related domain.
Understand billing and payment workflows, subscription models, revenue operations, or related financial technology processes.
Have experience developing product visions, managing multi-quarter roadmaps, and prioritizing competing initiatives.
Use product analytics, experimentation, and performance metrics to evaluate initiatives and guide decisions.
Be able to align engineering, design, data science, finance, legal, compliance, and customer-facing teams around shared goals.
Demonstrate customer empathy, commercial awareness, analytical capabilities, and structured problem-solving.
Communicate product decisions and complex concepts to executives, engineers, and business stakeholders.
Bring hands-on experience with subscription billing, dunning, payment recovery, payment routing, fraud and risk management, or API-based platforms.
Familiarity with data-driven product development, AI-powered product capabilities, and workflow automation is an advantage.
Be comfortable working remotely and collaborating with distributed, multidisciplinary teams.

Define and execute the long-term product vision, strategy, and multi-quarter roadmap for billing and collections.
Research customer needs, industry trends, competitive offerings, and product performance to identify opportunities.
Improve subscription management, recurring payments, invoicing, payment recovery, dunning, customer notifications, and automated collections workflows.
Partner with engineering, design, data science, finance, legal, compliance, customer success, and go-to-market teams to define requirements and launch product experiences.
Establish product metrics and use analytics, controlled experiments, and customer feedback to guide decisions.
Identify opportunities to increase payment success and recovery rates, reduce involuntary churn, and strengthen retention.
Evaluate and introduce automation and AI-powered capabilities for payment outcomes, operations, risk management, and customer experience.
Translate business problems into product requirements, prioritize development, communicate trade-offs, and manage delivery from discovery through launch.
Align stakeholders on product priorities and decisions, and connect product investments to business objectives.
Measure roadmap impact on revenue, adoption, customer satisfaction, operational efficiency, and risk reduction.

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