IT Product Manager

New

JobgetherIT product management

Ability to work remotely within the United States, Standard working hours aligned with the Central Time zoneFull-TimeManager

Salary100,000 - 125,000 USD per year

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Job Details

Languages: Fluent English communication skills, both written and verbal.
Experience: At least five years of product management experience within technical and professional customer service environments.
Required Skills: Product ManagementSalesforceAgile methodologies

Hold a bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Have at least five years of product management experience within technical and professional customer service environments.
Have hands-on technical experience working with Salesforce.
Be proficient with product management tools and software, including Azure DevOps (ADO).
Have experience working in an Agile environment, including iterative product development and continuous improvement.
Understand technical and professional customer service processes, requirements, and challenges.
Demonstrate experience engaging strategic partners, building relationships, and aligning stakeholders around shared goals.
Be able to motivate and coordinate cross-functional teams throughout the product development lifecycle.
Exercise discretion and independent judgment when evaluating priorities and product investments.
Communicate complex technical and business information clearly in writing and verbally.
Be able to travel by air and ground and comply with the applicable driver eligibility policy.
Work remotely within the United States, maintain Central Time working hours, and accommodate occasional evening or weekend work when required.

Research customer needs, market trends, industry developments, and competitor offerings to identify product opportunities and enhancements.
Define and communicate product vision and strategy in support of organizational goals and stakeholder value.
Own product roadmaps and backlogs, prioritizing work according to business value, customer needs, stakeholder expectations, and strategic objectives.
Collaborate with sales leadership, business stakeholders, customers, strategic partners, and technical teams to align priorities and support decision-making.
Participate in Agile planning and product development activities to clarify priorities and delivery expectations.
Partner with cross-functional teams to design, develop, test, and launch products, features, and technology solutions.
Use continuous delivery practices to improve release speed, delivery predictability, and stakeholder value.
Identify product and implementation risks, develop mitigation strategies, and help resolve issues throughout the product lifecycle.
Analyze customer feedback and product performance to identify opportunities for continuous improvement.
Evaluate technology investments, balancing technical considerations with business requirements and customer expectations.

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