Expert Systems Engineer

New
A
AlteraIT infrastructure
Remote – USAFull-TimeSenior
Salary95,000 - 101,230 USD per year
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Job Details

Experience
5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
Required Skills
Microsoft Power BIMicrosoft SQL Server.NETRESTful APIsScriptingChange ManagementDatabricks

Requirements

  • Have 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
  • Have strong experience with SQL Server, Power BI, and Databricks.
  • Have experience supporting production infrastructure and troubleshooting complex technical issues.
  • Understand systems, databases, applications, monitoring, and performance management.
  • Have experience with scripting, automation, technical documentation, and change management.
  • Present technical information clearly to technical and non-technical audiences, including executives.
  • Work directly with clients and cross-functional teams.
  • Be available for after-hours, on-call, and holiday support as assignment requirements may require.
  • Be able to travel up to 20%.
  • Preferred: healthcare technology or hospital IT experience.
  • Preferred: development experience with .NET and REST APIs.
  • Preferred: experience with AppDynamics, LogicMonitor, OpenTelemetry, or other monitoring and observability platforms.

Responsibilities

  • Manage, monitor, maintain, and support infrastructure and application environments.
  • Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
  • Partner with Operations on patches, updates, antivirus, maintenance, and system health.
  • Monitor system performance, conduct health checks, and support capacity planning and optimization.
  • Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
  • Ensure technical deliverables meet quality standards and required peer and stakeholder reviews are completed.
  • Own assigned projects and tasks, communicate progress and risks, and escalate scope or schedule concerns.
  • Serve as a primary technical resource in project meetings and drive technical initiatives to completion.
  • Standardize and automate processes and monitoring using scripting and automation technologies.
  • Follow change management procedures, maintain technical and system design documentation, and document issues and resolutions.
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95,000 - 101,230 USD per year
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