Certified Medical Assistant - Remote Primary Care Coordinator
New
P
Pine Park HealthPrimary care
United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 2+ years of direct patient care experience in a clinical setting
Requirements
- Have 2+ years of direct patient care experience in a clinical setting, such as Medical Assistant, LVN/LPN, CNA, Phlebotomist, or Patient Care Technician experience.
- Bring experience in healthcare coordination, patient services, or clinical operations.
- Demonstrate strong triage and prioritization skills in high-volume, real-time environments.
- Be proficient with EMR/EHR systems and healthcare technology platforms.
- Communicate effectively with patients, families, physicians, and facility leadership.
- Work independently in a fully remote setting and demonstrate self-direction and accountability.
- Have reliable high-speed internet and a dedicated, private, HIPAA-compliant home workspace.
- Maintain good standing with OIG, CMS, and Federal Health Care Programs, with no exclusions or debarments.
- A bachelor's degree is strongly preferred.
Responsibilities
- Serve as the primary point of contact for patients, families, facility partners, and providers across an assigned patient panel.
- Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time.
- Maintain accurate, compliant patient documentation within the EMR system.
- Manage appointment scheduling, follow-up care, and interdisciplinary communication.
- Lead new patient onboarding and ensure each patient is contacted and scheduled within 24 hours of enrollment.
- Participate in the after-hours on-call rotation to support continuity of care.
- Contribute to quality improvement initiatives and operational efficiency projects.
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