Senior Product Operations Manager
New
J
JobgetherDeveloper tools, AI infrastructure
Remote work opportunity for candidates based in CanadaFull-TimeManager
SalaryCompetitive salary and equity package.
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Job Details
- Experience
- At least 6 years of professional experience, including 3 or more years in product operations or a related function
- Required Skills
- SQLProduct OperationsStakeholder management
Requirements
- At least 6 years of professional experience.
- At least 3 years in product operations or a related function, such as product program management, product strategy and operations, or chief of staff to a product leader.
- Experience building a product team's operating cadence and processes from scratch within a growing organization.
- A practical, service-oriented mindset focused on the impact and effectiveness of supported teams.
- Excellent written communication skills for producing clear plans, templates, documentation, and updates.
- Strong data literacy, including defining metrics, working with business intelligence tools, and evaluating data quality.
- Technical fluency and ability to work credibly with engineering teams in a developer-focused, engineering-led organization.
- Strong stakeholder management and influencing skills, and ability to drive adoption through collaboration.
- Hands-on experience using AI tools to improve personal productivity and help colleagues adopt AI-enabled workflows.
- Experience with SQL is an advantage.
Responsibilities
- Build and manage planning cycles, product reviews, and recurring updates; document decisions and track follow-up actions.
- Develop and maintain roadmap structures for engineering teams, leadership, and sales.
- Coordinate product team goal-setting, define measurable objectives and data sources, monitor quarterly progress, and partner with the data team on reporting.
- Maintain product lifecycle practices and documentation, including problem briefs, product stage definitions, launch readiness, and release notes.
- Coordinate with marketing on launch documentation, pricing, and go-to-market preparation.
- Build a customer research repository and synthesize feedback from support, surveys, sales interactions, and commercial opportunities.
- Lead product manager onboarding and training, foster a community of practice, and contribute to hiring practices and career frameworks.
- Evaluate and manage roadmapping, analytics, and AI tools, and help product managers use them effectively.
- Identify operational bottlenecks and collaborate with product leadership on organizational improvements.
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