Customer Service Representative – Hotel Bookings

New
D
Destination CareersTravel planning
Listing location: Chicago, Illinois; Workplace type: Remote; Structured job location: Chicago, IllinoisFull-Time
Salary40,000 - 70,000 USD per year
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Job Details

Required Skills
Customer serviceTime Management

Requirements

  • Demonstrate strong communication and customer service skills.
  • Bring a friendly, professional demeanor and positive attitude.
  • Work independently and manage time effectively.
  • Have basic computer skills.
  • Have a reliable internet connection.
  • Bring an interest in travel and helping clients plan stays.
  • Previous customer service, hospitality, or sales experience is a plus but is not required.

Responsibilities

  • Assist clients in selecting and booking hotel accommodations.
  • Provide accurate information on hotel amenities, pricing, and availability.
  • Respond to client inquiries via phone, email, or online chat.
  • Maintain accurate records of client interactions and bookings.
  • Collaborate with team members to support client experiences.
  • Stay updated on hotel offerings, travel trends, and industry changes.
  • Attend virtual training sessions and team meetings.
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40,000 - 70,000 USD per year
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