Hospitality Customer Service Representative – Hotel Reservations
New
D
Destination CareersTravel hospitality
Listing location: New York; Workplace type: Remote; Structured job location: New YorkFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Experience
- Previous experience in customer service, hospitality, or reservations is a plus but not required
- Required Skills
- Customer service
Requirements
- Bring strong communication and customer service skills.
- Maintain a friendly, professional demeanor and attention to detail.
- Work independently and manage multiple tasks.
- Have basic computer proficiency and a reliable internet connection.
- Have an interest in hospitality, travel, and creating memorable guest experiences.
- Previous experience in customer service, hospitality, or reservations is a plus but not required.
Responsibilities
- Communicate with clients to understand their hotel needs, preferences, and budgets.
- Provide accurate information about hotel options, pricing, and amenities.
- Assist clients with making and managing reservations.
- Maintain accurate records of client interactions and bookings.
- Respond to inquiries promptly and professionally via phone, email, or online platforms.
- Collaborate with team members to support client satisfaction.
- Stay current on travel trends, hotel offerings, and industry updates.
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