Enterprise Account Manager

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A
AgilityB2B SaaS
Listing locations: UKFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years of enterprise account management, growth, or strategic sales experience within a B2B SaaS environment
Required Skills
Salesforce

Requirements

  • 5+ years of enterprise account management, growth, or strategic sales experience in a B2B SaaS environment.
  • A track record of expanding accounts through upsell, cross-sell, and multi-year renewals.
  • Demonstrated success meeting or exceeding expansion and growth revenue targets.
  • Experience managing complex, multi-stakeholder enterprise accounts.
  • Experience navigating procurement, legal, and security review processes.
  • Understanding of SaaS growth metrics, including NRR, expansion ARR, and whitespace analysis.
  • Experience with value-based, consultative selling.
  • Executive presence and skills in communication, presentation, and relationship-building with senior leaders.
  • Analytical skills to build business cases and translate account data into growth strategies.
  • Proficiency in Salesforce or similar CRM tools.
  • Experience with MEDDIC or Command of the Message is a plus.
  • Experience with customer success and account-planning platforms is a plus.

Responsibilities

  • Own strategic and commercial relationships across a portfolio of enterprise accounts, with net revenue expansion as the primary success metric.
  • Build account growth plans that identify whitespace, new buying centers, and multi-year opportunities.
  • Identify, qualify, and lead upsell, cross-sell, and multi-product expansion opportunities.
  • Lead contract negotiations and renewal discussions, structuring multi-year deals.
  • Deliver executive business reviews connecting platform impact to client business outcomes.
  • Maintain expansion pipelines and accurate growth and renewal forecasts in Salesforce.
  • Build executive-level relationships and navigate complex, multi-department buying environments.
  • Coordinate Customer Success, Solutions Engineering, Product, and Marketing around account growth opportunities.
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