Solutions Architect

New

JobgetherIT services

Based in India, UK office hoursFull-Time

Salary not disclosed

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Job Details

Hold a relevant bachelor's degree or equivalent professional qualification; MCIPS is advantageous.
Have experience influencing, negotiating, and delivering solutions in matrix-managed environments.
Bring experience in the IT field services industry, particularly hardware remedial services and related service delivery.
Have experience across bid, customer account, operational, service, supplier, transition, or project management.
Have worked in complex, multicultural, international, and matrix-managed organizations.
Demonstrate supplier-management and relationship-building skills that support cost control, service quality, and performance.
Understand IT outsourcing, desktop and hardware deployment, service transition, logistics, procurement, stock management, and global audit activities.
Have experience managing multiple solutions or projects concurrently across countries, customers, and delivery partners.
Bring broad understanding of IT technologies, market trends, product developments, and managed IT services.
Demonstrate analytical ability and a consultative approach to solution development and stakeholder engagement.
Have strong influencing, negotiation, stakeholder-management, and conflict-resolution capabilities.
Have strong working knowledge of Microsoft Office Suite.
Be able to delegate tasks, responsibilities, and decision-making authority effectively.
Be willing and able to work UK office hours while based remotely in India.

Develop competitive solutions and negotiate supplier costs to support bids and improve margins.
Coordinate Sales, Operations, customers, prospects, partners, and internal solution teams throughout the solution lifecycle.
Lead complex bids, manage formal bid communications, and coordinate virtual bid teams.
Provide technical and product expertise during sales engagements and translate customer requirements into viable solutions.
Manage supplier relationships and negotiations to improve pricing, service performance, and working practices.
Coordinate transition solutions involving IT outsourcing, desktop and hardware deployment, service transition, audits, logistics, procurement, and stock management.
Manage multiple solutions and projects across countries, customers, and delivery partners.
Drive continuous improvement by aligning internal and supplier capabilities and identifying operational synergies.
Monitor IT services market developments and technology trends to inform solution design and supplier strategies.
Delegate responsibilities and maintain clear ownership across virtual and matrix-managed teams.

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