Commercial General Liability Claims Team Lead (Pre-Suit Property Damage)
J
JobgetherInsurance claims
Fully remote position within the United States.Full-TimeLead
Salary110,000 - 130,000 USD per year
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Job Details
- Experience
- At least 5 years of experience handling commercial general liability property damage and automobile claims.
Requirements
- Bachelor's degree or higher.
- At least 5 years of experience handling commercial general liability property damage and automobile claims.
- Significant supervisory experience managing, coaching, and developing claims professionals.
- Active insurance adjuster licenses.
- Strong understanding of liability claims handling and property damage investigations.
- Knowledge of policy coverage, settlement practices, and claim documentation.
- Strong computer skills and ability to work with claims management systems and other digital tools.
- Sound decision-making skills and ability to evaluate evidence, identify risks, and determine next steps.
- Strong planning, prioritization, and time management skills for competing deadlines and team responsibilities.
- Ability to provide constructive feedback, maintain accountability, and foster a supportive remote work environment.
- Self-motivated and proactive, with ability to work independently under minimal to moderate supervision.
Responsibilities
- Lead and supervise a remote team of 5–6 adjusters handling non-litigated commercial general liability property damage claims.
- Review claim decisions, investigations, coverage assessments, and settlement recommendations for accuracy, consistency, and compliance.
- Review and edit position letters and other claim-related communications.
- Activate and assign claims, monitor workloads, and oversee escalation, settlement authority, and legal review processes.
- Collaborate with in-house counsel on policy coverage and jurisdictional requirements, and review significant losses with claims leadership.
- Evaluate repair estimates, documentation, evidence, and expert reports to support liability assessments and resolution strategies.
- Identify potential subrogation opportunities and fraud indicators and ensure appropriate referrals.
- Handle escalated calls from adjusters and guide resolution of challenging cases.
- Train, coach, and develop employees; conduct performance reviews and promote consistent claims procedures.
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