Cruise & Island Vacation Coordinator
F
Fran's ExploreMore TravelTravel and hospitality
Workable workplace: remote; Workable locations: Miami, Florida, United States. Fort Lauderdale, Florida, United States. Houston, Texas, United States. Atlanta, Georgia, United States. New York, New York, United States. Newark, New Jersey, United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceAttention to detailTime Management
Requirements
- Have basic computer skills and comfort using internet browsers, cloud-based tools, email, and digital booking platforms.
- Have reliable high-speed internet access, a desktop or laptop computer, and a smartphone.
- Demonstrate strong written and verbal communication skills and a professional demeanor.
- Have strong organizational skills, time management, and attention to detail.
- Bring a customer-service-oriented mindset and the ability to listen to and understand client needs.
- Work independently and manage a remote schedule effectively.
- Prior experience in customer service, administrative support, sales, or travel coordination is a plus, but not required.
Responsibilities
- Consult with clients by phone, email, video, or digital messaging to understand their travel preferences, budgets, and expectations.
- Research, organize, and present customized cruise itineraries, island resort packages, and destination activities.
- Coordinate cruise cabin selections, flights, transfers, resort stays, excursions, and travel protection options.
- Manage client bookings, monitor confirmation details, and track payment schedules.
- Review travel documents for accuracy.
- Communicate with clients before, during, and after their travel.
- Maintain organized records of client interactions, preferences, and booking details.
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