Application Analyst

Green ThumbCannabis manufacturing

Location: Chicago, Illinois, United States; This is a remote position.Full-TimeMiddle

Salary$75,000 — $85,000 USD

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Job Details

Experience: 3+ years' experience in a professional environment supporting Manufacturing Operations
Required Skills: Project ManagementTroubleshooting

Have 3+ years of experience in a professional environment supporting Manufacturing Operations.
Bring a strong technical background and comfort troubleshooting reported issues and bugs.
Be able to document and test in a technical environment.
Demonstrate critical thinking to investigate and resolve issues and advance improvements.
Have project management and organization skills to manage projects and keep stakeholders informed of status.
Have a deep understanding of the supported business domain and its technical systems, capabilities, and integrations.
Experience supporting Order Management, CPG, ERP, or related operational systems is a plus.
Experience in highly regulated industries is a plus.
Experience authoring application process flow diagrams and architectural application integration diagrams is a plus.
Experience using AI tools such as Claude for requirements documentation, user story generation, and application mockups is a plus.
Possess a valid driver's license.
Be at least 21 years of age.

Lead requirements-gathering workshops, interviews, and process walkthroughs with stakeholders across Ordering, CPG Operations, and Finance.
Facilitate meetings between Technology and Business leaders and coordinate requirements and project schedules.
Author and maintain user stories, epics, and acceptance criteria; own the product backlog and coordinate grooming sessions.
Translate business needs into functional specifications, process flow diagrams, and integration documentation for Ordering and CPG platforms.
Act as the liaison between business partners and the Development Team, managing scope, risk, and project status throughout the SDLC.
Develop and maintain application documentation, including technical specifications, integration maps, configuration guides, and operational runbooks.
Support CPG and Ordering operations and integration projects, documenting requirements and outcomes and ensuring data integrity.
Support Level 3 application triage by capturing issue requirements and working with technical teams to define resolution criteria.
Partner with stakeholders to define MVP scope, launch-readiness criteria, and a phased roadmap.
Collaborate with the development team on sprint planning and release sequencing, managing priorities, timelines, and dependencies.

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