Technical Program Manager, MarTech

GTX SolutionsMarTech consulting

Listing location: Office - San Diego, CA / California / Office - Los Angeles, CA; Workplace type: RemoteFull-TimeManager

Salary110,000 - 140,000 USD per year

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Job Details

Experience: 7+ years of program or project management experience, including at least 3 years running technical MarTech, CRM, CDP or data programs.
Required Skills: JiraAsanaCRM

Bring 7+ years of program or project management experience.
Have at least 3 years running technical MarTech, CRM, CDP, or data programs.
Have experience delivering programs on enterprise marketing platforms such as Salesforce Marketing Cloud, Salesforce Data 360, Adobe Experience Cloud, or comparable platforms.
Have managed platform transitions, agency transitions, or large-scale implementations where live programs could not be disrupted.
Understand the technical lifecycle of CRM programs, including data ingestion, audiences, journeys, QA, and deployment.
Have experience coordinating teams and partners across strategy, technology, data, creative, and client stakeholders.
Be proficient with Teamwork, Jira, Asana, Smartsheet, or similar program management tools.
Be able to produce clear plans, status updates, and risk summaries for technical and executive audiences.
Have PMP, PgMP, Scrum, or equivalent certification, or demonstrate equivalent experience.
Preferred: experience with enterprise security assessments, data processing agreements, and system access provisioning.
Preferred: automotive, OEM, or dealer-network CRM program experience.
Preferred: MarTech consulting, agency delivery, or professional services background.

Own the integrated delivery plan across CRM strategy and delivery, Salesforce platform, and data and analytics workstreams.
Lead transitions from incumbent agencies or platforms, including knowledge transfer, system access, parallel operations, cutover readiness, and stabilization.
Run intake for new requests, size and prioritize work with program leadership, and assign requests to the appropriate team.
Track dependencies across workstreams and client technology, security, legal, and approval teams.
Maintain risk, issue, and decision logs, and escalate with options and recommendations.
Manage client review, approval, and routing lead times to meet campaign and journey deadlines.
Coordinate security reviews, data agreements, and system access milestones.
Facilitate delivery syncs and provide workstream status for consolidated program reporting.
Produce and maintain runbooks, RACI, launch checklists, QA processes, and escalation models.
Improve delivery practices, tooling, and team coordination.

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