English to Latvian Review Lead
New
W
Welo GlobalLocalization quality
Candidates must be physically located in one of the approved countries. Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.ContractLead
Salary not disclosed
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Job Details
- Languages
- Native-level Latvian and professional-level English
- Experience
- 3 to 5+ years
Requirements
- Have 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
- Have direct experience serving as the primary point of contact for client Language Managers.
- Have experience managing formal arbitration or escalation processes and facilitating conflict resolution.
- Have deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
- Be able to analyze style guide changes, identify implicit client expectations, and map tolerance by content type.
- Have hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
- Be able to track error concentrations, severity drift, and alignment scores and turn justification patterns into style guide improvements.
- Have native-level Latvian and professional-level English.
- Preferred: experience supporting major technology localization programs and working with calibration or alignment tools.
Responsibilities
- Review style guide and glossary updates, assess affected quality categories and content types, and record changes.
- Track client Language Manager corrections and feedback from calibration and quality calls.
- Run alignment roundtables with the language community.
- Publish a structured monthly quality digest covering performance, improvement areas, updates, errors, and arbitration outcomes.
- Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training based on alignment data.
- Develop style guide proposals from recurring justification patterns and share cross-locale patterns with the Welocalize Quality Manager.
- Maintain alignment with the client’s Language Manager and raise evidence-based concerns through the appropriate forum.
- Own the locale’s review service score, including RQE audit and alignment performance, and maintain a valid, well-evidenced arbitration record.
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